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Information Technology Services
Peter H. Armacost Library

Eckerd College
4200 54th Avenue South
St. Petersburg, FL 33711

toll-free: (800) 456-9009
local: (727) 864-8318

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Information Technology Services

Information Technology Services

Help Topics

Click here for help with Google Apps for Eckerd.

E-mail
ANSWERS
  1. What is my Eckerd e-mail address?
    The basic Internet E-mail address for Eckerd College is made up of two parts and looks like this: smithjq@eckerd.edu. The first part, smithjq, is the local part or username and the second part, @eckerd.edu, is the domain name or Internet address.

    The standard username consists of the first six letters of your last name, followed by your first and middle initials. In some cases, your username may vary.
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  2. How do I change my password?

    You can change your password in myEckerd -- look in the "Site Tools" box on the left side of the screen (or click here). You'll be asked to enter your old password once, and new password twice. Once you've done that, click Submit.

    If you forget your password

    If you have forgotten your password, click the "Forgot Your Password?" link on the myEckerd login page.

    If the automatic password reset does not work for some reason, come see us in ITS between 8:30 AM and 5:00 PM, Monday through Friday. You'll need to bring your student ID.

    New passwords are activated by 5:00 PM the same day.

    If you are an incoming Freshman who has not yet come to campus, call ITS at 727-864-8318. We'll ask you a couple simple questions (including your Student ID number) and get your password reset.


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  3. What are the general mail guidelines?

    E-mail Guidelines

    There are no hard and fast rules for E-mail communication, but common courtesy and tact are important, and should always be standard in E-mail. John E. Bucher, Director of Computing Services at the University of South Dakota has suggested the following guidelines:

    • Always consider the E-mail you send to be part of a permanent and public record. Slow down, think, read, edit, and then, send.
    • Use proper and thorough identification of the sender and the sender's affiliation. Use proper salutations.
    • In most cases, shorter messages will be read more thoroughly and have more impact.
    • Avoid emotional messages when using E-mail. Emotions are not always interpreted properly in E-mail.
    • Use common courtesy at all times.

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  4. Sending mail from Off-Campus

    Information about sending mail from off-campus can be found at the links below:

    Google Apps: IMAP clients (Thunderbird)

    Google Apps: Mobile Devices


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  5. How do I use Telnet?

    Telnet is an application that allows you to directly access your account on the server. 

    Using Telnet to Access ACASUN (one of the academic servers)

    If you are in Computer Lab - Armacost Library:

    • Click on Start, located in the bottom left corner of the screen
    • Choose Programs from the list, then choose Internet and Email Software
    • Click on Telnet and press return to accept "acasun"

    If you are in your room using a Windows computer:

    • Click on Start, located in the bottom left corner of the screen
    • Choose Run from the list, then type telnet acasun.eckerd.edu and click OK
    • After a moment, the screen will display the words:


    SunOS 5.8

    login:


    At the login prompt, type your username  (i.e., same username you use to check e-mail: the first six letters of your last name, followed by first and middle initial). Then type your password. (you will not see what you type at the password prompt).  Press enter.



    Sun Microsystems Inc. SunOS 5.8 Generic February 2000
    Welcome to Eckerd College Computing!

    -------User Menu Selections--------

    1. Create or Change E-mail Forward
    2. Enable/Disable Vacation Message
    3. Change Password
    4. Pine E-mail Client
    5. Web Publishing Information
    6. Your Quota Status
    7. Command line (acasun%)
    8. Logout

    Please enter the number for your choice:


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Get ITS Help

You can now request ITS help online by using the Eckerd College ITS ticket system. Request help here.

Google Apps for Edu

Google

Eckerd uses Google Apps for Education (GAE)! GAE is a hosted suite of applications including communication (Gmail, Google Talk, Google Calendar) and collaboration (Google Docs, Google Video, Google Sites) tools. Learn more | Google Apps Status Dashboard

Microsoft IT Academy

Eckerd provides self-paced instruction through Microsoft IT Academy. Contact John Duff to request an access code for your course. Access Microsoft IT Academy here.