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Information Technology Services
Peter H. Armacost Library

Eckerd College
4200 54th Avenue South
St. Petersburg, FL 33711

toll-free: (800) 456-9009
local: (727) 864-8318

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Information Technology Services

Information Technology Services

Privacy Policy

Eckerd College is aware and concerned about your right to privacy. When you use technology-related services such as e-mail, Web surfing, and work-/academic-related application software on your computer, you can be assured that information entered or transferred will be treated confidentially. We will not disclose personal information about you or your activities to anyone inside or outside Eckerd College unless we are required to do so by law or College policy.

Data is shared with certain third party vendors who partner with the College to run hosted systems. Data is transmitted to and from these third party vendors using state­of­the­art encryption techniques. All third party vendors must have a privacy policy that ensures consistency with Eckerd College privacy policy and specifically that no Eckerd College data is shared by the vendor with any other entity without the written consent of Eckerd College.​ S​tudent data with a Confidential designation should also be restricted in any 3rd party system, even if this vendor is partnering with the college and acting on our behalf. Anytime student data is hosted outside of the college a vetting process should be undertaken specifying the minimum type of data required and the compelling reason for providing each data point. The following offices should be involved in the review and approval for any entity with access to student data: 

  • Registrar's Office ­- FERPA
  • Business Office -­ Red Flag, Financial Data
  • Institutional Research
  • ITS -­ Banner
  • Counseling Center ­- HIPPA for Students
  • Human Resources -­ HIPPA for Faculty and Staff
  • Admissions ­- Student Information 

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information. ITS at Eckerd employs various measures to protect the security of its computing resources and its users' accounts. Please be aware, however, that the College cannot guarantee such security. Therefore, you should engage in "safe computing" practices by establishing appropriate access restrictions for your accounts and by guarding your passwords. We use SSL (secure sockets layer) technology to ensure that any financial transactions through Eckerd.edu are safe and secure. Our SSL Web Server certificate is provided by Thawte.com. D​ata shared with third party vendor/partners must be transmitted using state­of­the art encryption techniques. 

What Information Does Eckerd Collect?

In the course of ensuring network security and consistent service for all users, ITS at Eckerd employs software programs to do such things as monitor network traffic, identify potential unauthorized access or access to nonpublic information, and to detect computer viruses and other software that might damage College computers or the network. Software is also used to monitor and tune the performance of the College network. In the course of such monitoring, these programs may detect information such as IP addresses, e-mail headers, and addresses from network packets. Information from these activities is used only for the purpose of maintaining the security and performance of the College's networks and computer systems. Personally identifiable information from these activities is not released to internal or external parties without your consent unless required by law or College policy. Some personally identifiable information (i.e. name, address, social security number) may be stored in third­party, hosted systems where a vendor/partner is operating a system on behalf of the college. This data is transmitted to and from these third party vendors using state­of­the­art encryption techniques. All third party vendors must have a privacy policy that ensures consistency with Eckerd College privacy policy and specifically that no Eckerd College data is shared by the vendor with any other entity without the written consent of Eckerd College.

Eckerd.edu receives and records certain types of information including the Internet Protocol (IP) address used to connect your computer to the Internet, your domain name, and computer and connection information such as browser type and version. In addition, like many Web sites, Eckerd.edu uses a technology called "cookies" to record your activity while visiting the Web site. A number of companies and browsers offer utilities designed to block the passage of automatic information or the use of cookies. Although these utilities will prevent you from having a personalized experience at Eckerd.edu, we want you to be aware that these tools exist. Public forums such as chat rooms, message boards, and/or news groups may also be made available to visitors to our site. Eckerd encourages you to remember that information disclosed in public forums is public information, and caution should be exercised when disclosing personal information.

If a user has voluntarily made his/her accounts public then the College may monitor, without notice, that person's activities, accounts, and use of College computing resources, including individual login sessions and communications. This may also be done when monitoring appears necessary to protect the integrity, security, or functionality of College resources or to protect the College from liability.

Does Eckerd College Share My Personal Information?

Eckerd College does not sell, rent or share your individual information with third-party marketers, data collection companies or entities outside the College. This policy extends to any third party vendor/partner that hosts systems for Eckerd College. Financial information is secured according to the Gramm-Leach-Bliley Act of 2000 and other non-public information according to the Family Educational Rights and Privacy Act. Aggregated (consolidated) demographic information which does not reveal individual information may be shared to describe our online visitor base. This information is purely statistical in nature and cannot be tied to the individuals who provided the data.

Eckerd College uses the Demographics and Interest Reporting features in Google Analytics. The first­party cookie (Google Analytics) is used to learn more about the demographics of visitors to various sections of our website and to help refine messaging on various departmental web pages. Users may choose to use Google Analytics' c​urrently available opt­outs ​for the web. 

Who Can I Contact With Specific Questions?

If you have any questions or concerns about the information collected about you, please write us at the following address: Eckerd College, attn: Business Office, 4200 54th Avenue South, St. Petersburg, FL 33711. As Eckerd College continues to upgrade and enhance its Web site, our commitment to your privacy remains paramount. Questions regarding this Privacy Statement can be directed to postmaster@eckerd.edu. Questions or concerns regarding financial transactions on the Eckerd.edu site should be directed to our Business Office, bohelp@eckerd.edu.

Changes To Privacy Policies

Eckerd College reserves the right to change its privacy policies at any time. Please review this Privacy Statement periodically to learn about any changes.

Get ITS Help

You can now request ITS help online by using the Eckerd College ITS ticket system. Request help here.

Event Tech Support Request Form

Google Apps for Edu


Eckerd uses Google Apps for Education (GAE)! GAE is a hosted suite of applications including communication (Gmail, Google Talk, Google Calendar) and collaboration (Google Docs, Google Video, Google Sites) tools. Learn more | Google Apps Status Dashboard

Microsoft IT Academy

Eckerd provides self-paced instruction through Microsoft IT Academy. Contact John Duff to request an access code for your course. Access Microsoft IT Academy here.