Information Technology Services

Information Technology Services

Anti-virus

In recent years computer virus related problems have been responsible for millions of dollars in damage as well as disrupting countless college campus networks. The security of our network, and more importantly your data, is of utmost importance. Our anti-virus policy indicates that you MUST be running anti-virus software on campus. The information below outlines Eckerd's anti-virus policy, information about spyware, and anti-virus sorftware options for students, faculty and staff.

Anti-virus Policy

The purpose of this policy is to prevent network and virus related problems to computers and the network on ECnet. Viruses can disable or degrade the performance of the network.

This policy covers all computer and communication devices owned by students or visitors of Eckerd College.

Students using personal computers on ECnet MUST BE USING ACTIVE antivirus software installed and updated with current virus definitions. "Current definitions" are defined as virus protection definitions acquired from the software manufacturer not more than two weeks old.

A free anti virus program besides Sophos is AVG Free Antivirus, which can be downloaded at Major Geeks or FileHippo.

NOTE: If you are connecting a brand-new computer to ECnet, please be aware that most hardware providers (Dell, Compaq, Sony, etc.) will usually provide you with a 90-day trial version of an antivirus software program. After the initial 90-day trial period expires you will need to purchase the software. The purchase can be done online with a valid credit card or at a local electronics store.

As you a probably aware, new viruses are discovered almost every day. Following this policy will reduce the chance of you getting a computer virus affecting ECnet for the rest of the users, and/or having ITS remove your access to ECnet.

Faculty and Staff only

Installing Sophos Endpoint Security for Windows XP/VISTA/7 on your home PC:

Please contact ITS with any questions about Sophos Endpoint Security on your Eckerd College-provided workstation or laptop.

NOTE: It is highly suggested that you uninstall any anti-virus programs and related software you may currently be running (i.e. McAfee, Norton, etc). These can prevent Sophos from working correctly. Related software which must be removed includes Live Update from Symantec, McAfee Security Center, and Computer Associates EZ Armor Suite. If you currently have an older version of Sophos Antivirus, it will be automatically upgraded.

Click here to download the Eckerd College Sophos Endpoint Security Installer

Depending on your browser you will be prompted to either run or save the file called Sophos.exe. Save the file to your desktop and then run it. At the initial screen click OK, and wait for completion of the installation. Your system may require a reboot.

Faculty and staff may download and use Sophos at home.

Immediate Update to Sophos Anti-Virus

To run an update of Sophos products manually, do as follows.

1. In the Windows taskbar, right-click the Sophos Anti-Virus icon.

2. On the menu, select Update Now.

3. The Sophos Anti-Virus icon is animated while updating takes place.

Virus Protection for Students

Students using personal computers at Eckerd, must be using active virus protection software that is updated with current virus definitions. "Current definitions" are defined as virus protection definitions acquired from the software manufacturer not more than two weeks old.

NOTE: If you are purchasing a brand-new computer, please be aware that most hardware providers (Dell, Compaq, Sony, etc.) will usually provide you with a 90-day trial version of one of the following antivirus software programs; McAfee Virus Scan or Norton Antivirus (paid subscription). After the initial 90-day trial period expires you will need to purchase the software, which can be done online with a valid credit card or at a local electronics store at time of purchase of computer.

Free antivirus programs may be downloaded through FileHippo, cnet download.com, or Major Geeks. Several that we suggest are Microsoft Security Essentials, AVG Free Edition, or Avast!

As you a probably aware, new viruses are discovered almost every day. Installing and updating the antivirus definitions every other day will help to reduce the chance of getting a computer virus affecting both your computer and the Eckerd network. Please be aware that only one (1) antivirus program can be used at a time.

Spyware Information

Spyware is any software that installs itself and runs in the background of a computer while using an internet connection without the knowledge and/or permission from the user. Other related software which can do harm to your computer are known as Datamining, aggressive advertising, Parasites, Scumware, Keyloggers, selected traditional Trojans, Dialers, Malware, Browser hijackers, and tracking components.

Some very common spyware programs to watch out for are:
Ezula - ATTune - Comet Cursor - Alexa - nCase - and many more.

Spyware can be removed by downloading, installing, and using spyware removal programs available from the internet such as Ad-aware or Spybot. Just like antivirus software, in order for a spyware removal tool to be effective the user must regularly check for and update the spyware definition files. Simply running the un-install program or removing known spyware from Add/Remove programs in Control Panel isn't enough.

ITS strongly recommends the use of several programs for removing spyware on home machines. Ad-Aware, SpyBot, or Windows Defender are 3 spyware utilities that can be downloaded for free on either cnet's download.com, Major Geeks, or FileHippo.

Get ITS Help

You can now request ITS help online by using the Eckerd College ITS ticket system. Request help here.

Google Apps for Edu

Google

Eckerd uses Google Apps for Education (GAE)! GAE is a hosted suite of applications including communication (Gmail, Google Talk, Google Calendar) and collaboration (Google Docs, Google Video, Google Sites) tools. Learn more | Google Apps Status Dashboard

Microsoft IT Academy

Eckerd provides self-paced instruction through Microsoft IT Academy. Contact John Duff to request an access code for your course. Access Microsoft IT Academy here.