Information Technology Services

Information Technology Services

Password Management

This page was designed to give you instruction on how to manage your passwords for the various systems you may login to at Eckerd College. The directions below assume you know you current password. If you do not know your current password, you will need to stop by the ITS office in Armacost Library.


For windows users with the Novell Client32 installed:

  1. Press <Ctrl> + <Alt> + <Delete> on the keyboard. The resulting screen shows your current login information.
  2. Click the "Change Password..." button at the bottom.
  3. The Change Password screen comes up. This show the resources you are currently connected to.
  4. Here you will typically see ECC (the Novell network) and another resource being your local computer (local windows account).
  5. It is recommended that you keep Novell and you local windows account synchronized. To do this make sure BOTH resources are highlighted (the default.)
  6. Fill in the following fields:
    • Old Password:
    • New Password:
    • Confirm New Password:
  7. Click OK when finished.

NOTE: Password for Novell must meet the following guidelines.

  • Must be 6 characters or longer.
  • When changing password to a new one, the old password can never be reused.
  • Password for Novell is NOT case sensitive

E-Mail (LDAP)

You can change your password in myEckerd -- look in the "Site Tools" box on the left side of the screen (or click here). You'll be asked to enter your old password once, and new password twice. Once you've done that, click Submit.

NOTE: Password for E-Mail/LDAP must meet the following guidelines;

  • Must be at least 8 characters long.
  • Must contain at least 1 letter and 1 number.
  • May not contain a single quote, double quote, or colon (', ", or :)
  • When changing password to a new one, the new password must vary by 3 characters.
  • Password for E-Mail IS case sensitive.

If you forget your password

If you have forgotten your password, click the "Forgot Your Password?" link on the myEckerd login page.

If the automatic password reset does not work for some reason, come see us in ITS between 8:30 AM and 5:00 PM, Monday through Friday. You'll need to bring your student ID.

New passwords are activated by 5:00 PM the same day.

If you are an incoming Freshman who has not yet come to campus, call ITS at 727-864-8318. We'll ask you a couple simple questions (including your Student ID number) and get your password reset.


  1. Login to Banner using your existing username and password.
  2. Once logged in, use Direct Access to go to the form GUAPSWD.
  3. On the GUAPSWD form, you will see the following fields:
    • Oracle User ID: (Banner username)
    • Oracle Password: (Current Banner password)
    • Database: (Non-enterable field)
    • New Oracle Password: (What you want your new Banner password to be)
    • Verify Password: (Type new password again to verify)
  4. Fill in the appropriate fields and click OK when finished.
  5. You will get a popup box that says: "Password has been changed, reconnecting." Click OK.

NOTE: Password for Banner must meet the following guidelines;

  • Can be between 1 and 30 characters.
  • Can be alpha-numeric (i.e., number and/or letters)
  • Only the underscore symbol '_' can be used if you want a symbol in your password
  • Must start with a letter.
  • Password for Banner is NOT case-sensitive.

Change/Determine ECWeb PIN

(ID/PIN can be given to parents for restricted view access to student info.)

  • Note: To change username/password instead of PIN, follow the "Forgotten E-Mail (LDAP) password" section above.
  1. Connect to ECWeb at
  2. Login using your current E-Mail (LDAP) username and password.
  3. Once logged in, click on the "Personal Information" link.
  4. From here, click the "Directory Profile" link to find your current PIN. If you would like to change it, continue on with the following steps...
    1. Now click the "Change your PIN" link.
    2. Fill in the following fields:
      • Enter Old PIN: (current PIN)
      • EnterNew PIN: (new PIN you want)
      • Re-enter New PIN: (type new PIN again to verify)
    3. Once filled in click "Change PIN" button.
    4. You should now see a message at the top saying "Your PIN has been successfully changed."

NOTE: ECWeb PIN must be 6 characters long and IS case sensitive.

Get ITS Help

You can now request ITS help online by using the Eckerd College ITS ticket system. Request help here.

Google Apps for Edu


Eckerd uses Google Apps for Education (GAE)! GAE is a hosted suite of applications including communication (Gmail, Google Talk, Google Calendar) and collaboration (Google Docs, Google Video, Google Sites) tools. Learn more | Google Apps Status Dashboard

Microsoft IT Academy

Eckerd provides self-paced instruction through Microsoft IT Academy. Contact John Duff to request an access code for your course. Access Microsoft IT Academy here.