LDI News

Book Offers Tools to Become Conflict Competent

Becoming a Conflict Competent Leader BookWhen at least two people are together for any length of time, conflict is inevitable. For teams, conflict can be destructive. Can that conflict be leveraged? Craig Runde and Tim Flanagan, educators at the Leadership Development Institute at Eckerd College, believe that every team can learn how to deal with conflict. After interactions with hundreds of individuals in the field, in the assembly line, and from every rung of the proverbial business ladder, Runde and Flanagan's new book, Building Conflict Competent Teams (Jossey-Bass, June 30, 2008), provides team leaders and members with the skills and confidence to engage conflicts in ways that work for the team's advantage.

 "Conflict happens on the best of teams," says leadership consultant Ken Blanchard, bestselling coauthor of The One Minute Manager®.  "Building Conflict Competent Teams shows team leaders as well as team members how to constructively tackle the challenges that come when people disagree. This book is a must-read for anyone who wants to lead, or belong to, a high performing team."

As a follow-up to Becoming a Conflict Competent Leader (Jossey-Bass, 2007),  Runde and Flanagan's second book explains how team conflict often begins, offers methods on how to handle conflict effectively, and makes specific suggestions on how to harness the upside of conflicting ideas and viewpoints. Through engaging examples, stories, and interviews that provide insights into the ways teams handle their differences, the authors outline the skills, tactics and competencies team leaders and members can use to address conflict when it occurs.

Building Conflict Competent Teams is a guide for anyone who wants to develop the self-awareness and constructive behavior patterns that will enhance their team experience.


Authors Craig Runde and Tim Flanagan are employed by the Leadership Development Institute (LDI) at Eckerd College in St. Petersburg, Florida. Their first book, Becoming a Conflict Competent Leader was published in 2007. Both are frequent speakers at conferences and have published numerous articles

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