Lunch & Learn

Leading For Excellence Workshop Series

LDI has added several new topic areas to our highly successful Leading Effectively Lunch & Learn Series-a collection of program segments offered in a 90-minute format.  Each forum can be expanded into a half-day, full-day or multi-day program. For more information on the Leading Effectively Series or to schedule an on-site forum for your organization, contact Megan Watson Kramer, Director of Client Relations, at 800-753-0444 or

Please select a Topic

Coaching Skills for Leaders
Leadership Negotiation & Gender
Mastering Conflict Dynamics
Leadership and Creative Problem Solving
Leading with Emotional Intelligence
Building Conflict Competent Teams
Forum Specifics


csfl_headerOrganizations are increasingly recognizing that coaching skills are a critical leadership competency; effective coaching skills help leaders to build bench strength, enhance employee motivation and develop true followership.

During this 90-minute workshop, you will

  • Consider various perspectives on coaching (what it is and what it is not)

  • Learn a simple yet powerful model for coaching

  • Practice providing feedback, which is one of the foundational skills for effective coaching

To supplement your learning, you will receive two Center for Creative Leadership (CCL®) guidebooks, Three Keys to Development: Defining and Meeting Your Leadership Challenges and Feedback that Works: How to Build and Deliver Your Message.

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While opportunities to negotiate exist every day, women frequently avoid them.  As a consequence, creative solutions to problems may remain unexplored, and important needs may continue to be unfulfilled.  The Leadership, Negotiation & Gender forum examines many of the special challenges and constraints that women experience in initiating personal or professional negotiations.  Participants will learn new tactics, backed by years of research, which will help them to maximize bargaining power. By viewing negotiation from a mindset of confidence rather than of fear, women can be far more successful in communicating concerns and achieving appropriate, satisfying results.

  In this forum, you will

  • Learn a proven 5-step model for Principled Negotiation

  • Explore gender-based obstacles to productive outcomes

  • Gather tool and tips to become your own best advocate

  • Discover how to create new possibilities in all aspects of your life

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Featuring the Conflict Dynamics Profile-Individual (CDP-I)

This forum features the Conflict Dynamics Profile-Individual (CDP-I), an assessment instrument that enables participants to understand how they behave when faced with conflict in the workplace. The CDP-I measures both constructive and destructive responses to conflict. The CDP-I also examines “hot buttons,” which are behaviors in others that can irritate or frustrate an individual and lead to conflict.

In this  forum, you will

  • Receive feedback from the CDP-I on how you behave during conflicts

  • Learn how to maximize the opportunities and minimize the harmful effects of conflict

  • Discuss the costs and benefits (yes, benefits!) of conflict in your organization

  • Discover the link between effective leadership and productive conflict management

Participants will also receive the developmental guide, Managing Conflict Dynamics: A Practical Approach, which provides tips for both improving behavioral responses to conflict as well as cooling down hot buttons so they become less likely to trigger conflict.

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Featuring the Kirton Adaption-Innovation Inventory (KAI)

In this forum, you will explore basic differences in approach to problem solving, creativity and decision-making, three key issues in managing change in an organization. Using the Kirton Adaption-Innovation Inventory, you will learn to identify your own problem-solving style and assess the styles of others. The resulting awareness will enable you to recognize sources of conflict, value diversity of contributions, increase productivity and enhance team collaboration.

In this forum, you will

  • Receive feedback about your preferred style of problem-solving and decision-making

  • Understand how style differences may impact effective teamwork

  • Learn to enhance performance through the appreciation and appropriate utilization of differences

  • Recognize that all people are original and creative

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Featuring the Baron Emotional Quotient Inventory

Emotional Intelligence has become a very popular and powerful concept in leadership training.  This forum reviews research demonstrating the critical connection between emotional intelligence and high performance. After identifying the key components of emotional intelligence, you will discover your own strengths through feedback from a self-report assessment instrument, the BarOn EQi.  Because these crucial skills can be developed and enhanced over time, you will learn practical tips for significantly increasing your leadership impact.

In this forum, you will

  • Discover the hidden driver of superior performance

  • Learn the key elements of emotional intelligence

  • Assess your own emotional intelligence through the BarOn EQi

  • Discuss steps for building essential leadership skills

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Featuring the Conflict Dynamics Profile-Individual (CDP-I)

Conflict exists at the root of many teams’ best ideas and the core of many of their worst failures. While conflict is an inevitable part of team development, team leaders and members frequently avoid discussions about how to deal with it when it arises.
The key challenge for teams is how to respond to conflict in order to obtain positive outcomes and lessen its harmful effects. The Building Conflict Competent Teams Forum will examine how team leaders and members can develop effective norms for addressing conflict, create a climate of open and honest sharing to leverage differences, and use techniques to cool down, slow down and engage conflict constructively.

In this forum, you will

  • Discover why conflict is both a challenge and an opportunity for teams

  • Learn how to create the right climate for effective conflict management in teams

  • Develop approaches for using constructive communication approaches to address team conflict

  • Assess your team’s current conflict environment

Participants will receive a copy of Building Conflict Competent Teams –the book upon which the forum is based—by LDI co-authors and educators,  Craig Runde and Tim Flanagan (Center for Creative Leadership (CCL®) and Jossey-Bass).

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  • Each forum is offered in a 1.5 hour format
  • Forums that feature self-assessment instruments will require participants to complete online assessments prior to forum attendance 

Each forum can be expanded into a half-day, full-day or multi-day program. For more information on the Leading Effectively Series or to schedule an on-site forum for your organization, contact Megan Watson Kramer, Director of Client Relations, at 800-753-0444 or

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